Over the last few months we've been working on a better way to remind our local members of everything they get with a Gamers Guild membership. Did you know members get a free scoop of gelato in North Phoenix?
Starting September, the next time you're at your local Gamers Guild, stop by the front desk and ask the Guild Service Representative for your monthly member card. You'll get a card with our official GG seal embossed on it, along with space for your event entry credits, a free mulligan for a mystery pack, and of course, your free scoop of gelato.
Each time you use one of these benefits, a Service Representative will punch out a space on the card. You'll get a fresh card in a fresh color every month.
Being a member means supporting our community and our mission of inclusivity. We built these benefits to give you a reason to hang out with us, come to events, and stay engaged with the community you help build. This card is a simple way to track and remind you of what you've already earned.
This is only for our in-store benefits too! Check out our Membership section for a full list of benefits.
Member Benefit Card FAQ
Is the card tied to my name, or can anyone holding it redeem it?
Like all your member benefits, only you can redeem them. Once you've redeemed a benefit though, it's yours to do with as you like.
Want to buy a friend into an event with your entry credits? Go for it. Order a gelato and hand it to someone else? Great. Use your mystery pack mulligan on a pack your partner pulled? Also fine.
Our benefits exist to get you engaging with the community, and sharing is part of that. You just have to be the one to redeem them.
What happens if I lose my card? (Can it be reissued, or do you wait till next month?)
Lost cards can't be replaced. When you receive your card, we'll write your name and the delivery date on the back, so if it's lost and turned in, we can hold it in our lost and found. The card has no cash value and is only redeemable by the member it belongs to, so there's no benefit to anyone else keeping it.
If you'd like extra security, you can write other identifying info on the back, like your phone number or Discord handle.
Does the card roll over if I don't use all my benefits, or do unused punches expire at month end?
Yes! The card rolls over for one month. Any unused punches expire at close of business on the last day of the next month.
This means you have till December 31st to use all the benefits from November, or till January 31st to use all the benefits for December!
Do we get one card for each location, or does our one card cover both locations?
You'll get one card each month, which will work at both our North Phoenix and Tempe locations.
What if I forget to bring in my card, is the benefit still available or do I need the physical card in hand?
You'll need the physical card with you. Since benefits are tracked directly on the card, we can't apply a punch without it.
Can I get my card mailed or held at the desk if I'm not there at the start of the month?
Either location will hold your card for you, just stop by whenever it's convenient. We don't mail cards at this time since all benefits are for in store use only.
What exactly is a "mystery pack mulligan"?
Once per month, if you open your mystery pack in front of one of our Service Representatives you can trade all the boosters in the pack for a fresh mystery pack with new possibilities.
Our mystery packs are built for chaos drafting and reliving older sets, so if what you pulled doesn't vibe with you, whether it's too much of one set or not enough of another, you get one shot a month to reroll.
Maybe you pulled a bunch of Kamigawa packs but that set doesn’t resonate with you, mulligan. Maybe your pack had too many Universes Beyond packs and that’s not something you’re into, mulligan. Maybe it didn’t have enough Universes Beyond? Mulligan.
What counts as an "event voucher" and which events can I use it on?
Each space on the voucher section is worth $1 toward an event entry. This applies to any event hosted at Gamers Guild (or even Forks and Boards!) where you register and pay our team directly. This covers the vast majority of our events, including Pokemon sealed, Warhammer tournaments, and special one off events we’re hosting are just a few examples of the nearly one-thousand of event we host each month.
Do I need to ask for a new card every month, or will staff hand me one automatically?
Please ask. We won't always know you're in store or whether you've already received your card. If you're unsure whether you've gotten this month's card, ask anyway. We keep a list so we can check for you.
What if I sign up mid-month, do I get a prorated card or wait till next cycle?
You get full access to the month's benefits as soon as you sign up, entry credits, mulligans, gelato, all of it, no matter what day you join. Even if you don’t get to use all the benefits because you joined part way through the month, those benefits will roll over into the next month.
Is there a cost to replace a lost or damaged card?
Lost or damaged cards can not be replaced.
How do Service Reps verify I'm a member if I don't have my card yet?
We keep a member list at each register. We'll look you up, ask for ID, confirm you haven't already received a card at either location, and get you set up.
Wait seriously, a free scoop of gelato?
Yes. We polled members and found this was the least known benefit, so this whole card system exists partly to make sure people actually know about the gelato. Please, eat the gelato.